Privacy Policy

Effective Date: [11-09-2025]

Last Updated: [11-09-2025]

At Khelenge.in, operated by SIGMA DEVELPOERS, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile features, and related services (collectively, the “Services”).

By accessing or using Khelenge.in, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.


1. Information We Collect

We collect the following categories of information:

  • Personal Information:
  • Name, email address, phone number, date of birth, gender.
  • Login details (username, password).
  • Booking Information:
  • Sports slot reservations, payments, match details.
  • Payment Information:
  • Payment method, billing address, transaction records (handled securely via third-party payment providers).
  • Technical Information:
  • IP address, browser type, device identifiers, cookies, and usage data.
  • Optional Information:
  • Player role, skill level, and profile details (for TEAM-UP and matchmaking features). subject to availability.


2. How We Use Your Information

We use your data to:

  • Create and manage your account.
  • Process bookings, payments, and refunds.
  • Provide customer support and resolve issues.
  • Improve and personalize your experience.
  • Communicate offers, promotions, and updates.
  • Ensure security, prevent fraud, and comply with legal obligations.


3. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Service Providers: Payment processors, hosting providers, IT support, and communication tools.
  • Partners: Cricket facilities, café partners, or tournament organizers you book with.
  • Legal Authorities: When required by law, regulation, or legal process.


4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in.
  • Remember preferences.
  • Analyze usage patterns for improvement.
  • Display relevant promotions.

You can control cookies in your browser settings, but disabling them may affect site functionality.


5. Data Retention

  • Account information is retained as long as your account is active.
  • Booking and payment records are retained for legal, accounting, and tax compliance.
  • You may request account deletion by contacting us.


6. Security

We use reasonable technical and organizational measures to protect your information, including encryption, access controls, and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have rights to:

  • Access and request a copy of your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.

For requests, contact us at sigmadevlopers@gmail.com.


8. Children’s Privacy

Our Services are not intended for children under 13 years of age (or under 18 without parental consent). We do not knowingly collect information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Khelenge.in

Email: sigmadevlopers@gmail.com
Phone: +91 9933378884

Address: Pavilion box cricket & cafe, opp naranpar cricket ground, ravli, bhuj-mandvi road.